Customer Service

Payment Method

We accept all major credit cards as well as bank transfers, debit cards, and more. Transactions are made through Paypal. Paypal specializes in online payment and is the leading provider for secure online transactions. Your credit card is seen only by Paypal. Signing up for Paypal is handy as it will save you time for future Paypal transactions, but it is not neccessary. Paypal offers online payment tracking and state of the art fraud protection.

Shipping and Tracking
We ship to just about anywhere in the world. Our primary shipping services are UPS and Canada Post. We charge a flat rate of 9.50 USD. Once you have completed your transaction, your item will be shipped within 3 business days (custom orders may take up to 5 business days. When your item ships, you will recieve an email confirmation. Normal shipping time is 4-12 business days. To find out the stage of your order, please email info@depuz.com.

Returns
If you are not completely satisfied with your purchase, send it back to us within one month of purchase and we will completely refund the item price.

Promotional Gifts
We use high definintion laser engraving to put your logo on our product. For orders of more than 10, please contact us at contact@depuz.com to obtain further information on quantity pricing and production time. Please note that we only use authentic pattern grade Mahogany for laser engraving as it yeilds results superior to that of other woods. Please visit Promotion Computer Mouse for more details.

To see our standard products, go back to our Wood Computer Mouse page. For those looking for a more personalized mouse, check out our Custom Computer Mouse page to add creative symbols and unique engravings!

For further information, please contact us at info@depuz.com.